Explore Support Officer Role at Norrenberger Financial Group

Norrenberger Financial Group is a renowned independent financial services firm that offers tailored financial solutions to both individual and institutional clients.

Our component companies provide Investment Banking, Fund Management, Financial Advisory, and Foreign Exchange services to our discerning clients under licenses and regulations from either the Central Bank of Nigeria (CBN) or the Securities and Exchange Commission (SEC).

Norrenberger Financial Group invites applications from interested and competent applicants for the position of support officer.

Digital Infrastructure Support Officer

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND
• Location: Abuja | Nigeria

Job Description:

As Digital Infrastructure Support Officer, you will be responsible for providing technical support for a full range of business technology, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment and specialized business applications in addition to supporting and implementing applications, process automation support and business requirements gathering/analysis.

Job Details

• Microsoft 365 Administration
• Technical support for digital infrastructure (hardware and software)
• Cloud computing support
• Network and telecommunications support
• Providing support to internal users
• Resolving technology challenges as they arise
• End-user training
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary

Qualifications and Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in digital infrastructure support, server administration, and network management.
• Strong technical troubleshooting skills, with knowledge of cloud computing and application support.
• Excellent communication skills for end-user support and training.
• Experience as an Microsoft 365 Administrator

Method of Application