Customer Center Agent at GIG Logistics Limited
GIG Logistics prides itself as an operator with the most knowledge of the local environment. Backed by a seamless infrastructure, we are now positioned more than ever to compete with other globally-rated logistics company.
At GIG Logistics we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.
Applications are invited from interested and qualified candidates to apply for the role of Customer Center Agent at GIG Logistics Limited.
Experience Center Agent
Job Specifications:
- Full Time
- Required Qualifications: OND
- Location: Lagos, Abuja & Ondo | Nigeria.
Job Description:
The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.
JOB ROLE
- Provide guidance to walk-in customers on product and service offerings
- Educate customers and potential customers with information on SLA and delivery timelines.
- Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
- Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
- Promote and cross-sell company’s products
Qualifications and Requirements:
- Good communication and computer literacy skills
- Certificate of completion of NYSC
- Previous customer service experience is an added advantage
- Detail-oriented and strong inter-personal skills
Job Location: Abuja- Garki, Lagos- Opebi, Ikeja, Ondo – Akure, Lekki, Agungi, Ajah, Victoria Island.
Salary Range: ₦100,000 – ₦150,000/month
Credit Control Officer
Job Specifications:
-
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria.
Job Description:
The Credit Control Officer role manages a company\’s funds owed by clients, from monitoring to recovery.
JOB ROLE
- Evaluate and assess the credit worthiness of new and existing clients, based on financial analysis and history.
- Monitor outstanding invoices and proactively reach out to clients for overdue payments for debt recovery.
- Maintain detailed records of client accounts, including payment history, terms, and outstanding balances.
- Prepare periodic reports on accounts receivable, overdue accounts, and potential bad debts, highlighting any trends or issues for legal actions when necessary
- Establish credit limits and terms for new clients in partnership with the finance and legal departments, periodically reviewing to adapt to changing circumstances.
- Coordinate with the sales teams to align credit policies with customer engagement strategies.
Qualifications and Requirements:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 2-4 years of experience in credit control, preferably within the logistics or supply chain industry.
- Ability to maintain a high level of professionalism and confidentiality.
- Good communication skills
Salary Range: ₦150,000 – ₦200,000/month
Method Of Application
Interested and qualified candidates should apply by clicking the button below to start their application.
