APPLY >>> Banking Officer at Stresert Services Limited
StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competencies to proffer the needed solutions.
Applications are invited from interested and qualified candidates to apply for Banking Officer at Stresert Services Limited
Agency Banking Officer
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria.
Job Description:
Plan assesses, monitor, and manage the efficient utilization of cash and financial resources in a manner consistent with the agreed procedures and objectives of the bank:
Job Duties
- Responsible for POS Terminal deployment and generating Terminal IDs (TIDs).
- Test configured terminals and make ready for dispatch within Lagos and up-country
- Support Business Development Officer on agent network expansion within priority states and regions.
- Provide support to agents on Platform, Transaction and Hardware issues (Routing error, faulty terminals)
- Provide resolution to agents’ complaints, feedbacks, and disputed transactions on the designated complaint channels/portals within the defined timeframe.
- Follow up with relevant internal stakeholder to ensure agents get refund for failed transactions within the specified timeframe.
- Proactively engage agents via different communication channels (whatsapp groups, telegram groups etc) to proffer practical solutions to common problems facing agents including sending daily tips to agents through these channels.
- Coordinate with PTSP’s field support officers to re-configure/repair faulty agent terminals within SLA period.
Qualifications and Requirements:
- A Bachelor’s degree in Business, Finance, or Accounting
- Minimum of 2 years experiences
- Very familiar with financial modelling techniques and valuation methods used by analysts and investors
- Must be able to perform in a high-pressure environment, and be able to meet tight deadlines
- High analytical and excel skill
- Proven experience as an accountant in a Microfinance or other financial services industry will be an added advantage
- Proven experience as an agency banking agent will be an added advantage
- Excellent marketing and negotiation skills.
- Experience in customer service.
Salary
Monthly Take Home– N70,000
Method of Application
Interested and qualified candidate for “Banking Officer at Stresert Services Limited” should forward their CV to: outsourcing@stresert.com using the position as subject of email.
